Frequently Asked Questions
Everything you need to know about gear, shipping, and more.
How do I determine the correct size for my riding gear?
We provide a detailed size chart on every product page. We recommend measuring yourself while wearing your base layers and comparing those measurements to our guide for the most accurate fit.
What is your return policy for apparel and accessories?
We offer a 15-day return and exchange policy. Items must be in their original condition, unworn, with all tags attached and original packaging intact.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3 to 7 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are the products sold on Bikester Global Shop authentic?
Yes, we are authorized retailers for all the brands we carry. Every product is sourced directly from the manufacturers to ensure 100% authenticity and quality.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. All transactions are processed through a secure, encrypted payment gateway.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary depending on the destination and will be calculated at checkout.